Implementing a New Solution – Part I: Proper Planning

by | Sep 22, 2016 | Blog

Over the years, I have been fortunate to play a part in multiple projects where new technology has been implemented in various types of organizations. The differing roles that I played as well as the varying types of technology that have been implemented, have given...

Version 3.16.1.2 (valeo)

by | Sep 1, 2016 | Release Documentation

1. Added functionality to show previous notes on contacts 2. Added functionality for workers to define next due date 3. Build functionality to integrate with the Indiana State Kids Track program. 4. Improvements made to the reconciliation module 5. Improved collateral...

Key Steps to a Successful Software Implementation

by | Jun 22, 2016 | Whitepaper

1. Executive Project Support. Leadership must be the driver but more importantly the motivator in getting the organization to accept change. When there is consistent leadership at every level, the entire workforce is being driven toward the common goal of accepting...

Things to Consider when Choosing Software

by | Mar 28, 2016 | Whitepaper

“When organizations undertake software implementations, they do not anticipate failure despite the risks associated with such complex projects. Rather, they plan for success, governed by their budgets, deliverables, executive expectations and go‐live deadlines. Yet...

Version 3.16.1 (valeo)

by | Feb 1, 2016 | Release Documentation

This weekend we will be releasing Version 3.16.1 on ChildTrax. This release focuses on three major additions and enhancements to the application. Foster Parent Logins: Included in 3.16.1, agencies have the ability to enable logins for their foster parents.  There are...

Version 3.15.4 (valeo)

by | Dec 15, 2015 | Release Documentation

This weekend we will be releasing Version 3.15.3 on ChildTrax. This release focuses on three major additions and enhancements to the application. 1. Digital Signatures: Included in 3.15.4, agencies have the ability to utilize stored digital signatures in the system...

E-mail Etiquette

by | Jul 23, 2015 | Blog

The use of E-mail offers many benefits in conversations. The biggest benefit I like is the record of a conversation which leads to improved process fulfillment and control. The misuse of e-mail is counterproductive to this benefit. Below is a list of e-mail principles...