Key Steps to a Successful Software Implementation

1. Executive Project Support. Leadership must be the driver but more importantly the motivator in getting the organization to accept change. When there is consistent leadership at every level, the entire workforce is being driven toward the common goal of accepting...

Things to Consider when Choosing Software

“When organizations undertake software implementations, they do not anticipate failure despite the risks associated with such complex projects. Rather, they plan for success, governed by their budgets, deliverables, executive expectations and go‐live deadlines. Yet...

Version 3.16.1 (valeo)

This weekend we will be releasing Version 3.16.1 on ChildTrax. This release focuses on three major additions and enhancements to the application. Foster Parent Logins: Included in 3.16.1, agencies have the ability to enable logins for their foster parents.  There are...

Version 3.15.4 (valeo)

This weekend we will be releasing Version 3.15.3 on ChildTrax. This release focuses on three major additions and enhancements to the application. 1. Digital Signatures: Included in 3.15.4, agencies have the ability to utilize stored digital signatures in the system...

E-mail Etiquette

The use of E-mail offers many benefits in conversations. The biggest benefit I like is the record of a conversation which leads to improved process fulfillment and control. The misuse of e-mail is counterproductive to this benefit. Below is a list of e-mail principles...